Hunt Sidekick

Support

Something not working, or a season or boundary that looks wrong? Email hello@huntsidekick.com and a person will answer, usually within two days.

If the app misbehaved, send the app log first (More, Send app log), then email us. The log shows what the app was doing, without any locations.

Common questions

My sign-in code didn't arrive

Codes come from signin@huntsidekick.com and usually arrive within a minute. Check your spam or junk folder. You can leave the app to check your email; the code screen will still be there when you come back. After 30 seconds you can ask for a new code. Each code works for 10 minutes. If nothing arrives after a couple of tries, email us from that address.

Do I need an account?

No. The topo and satellite maps, hunting areas, seasons, shooting light, tracks, waypoints and offline maps work without one. An account adds land owners and the other map layers, the weather, the route finder, and a backup of your waypoints, tracks and routes that shows up on every phone you sign in on.

Using the map with no signal

Before you head out, open More, Offline maps, and Save a new area. Pick the area and how much detail you want, and keep the app open on Wi-Fi until it finishes. Saved areas include the topo and satellite maps, hunting areas and the layers you pick, like land status. With no signal, saved areas show as orange dashed outlines on the map. Saved routes and your waypoints and tracks work offline too.

Recording a track with the phone in my pocket

Start recording from Track. The app keeps recording with the screen off until you stop it. Android shows a "Recording your track" notice while it runs, and iPhone shows a blue bar at the top of the screen. If recording stops by itself, check that location is allowed for Hunt Sidekick and that battery saver isn't closing the app.

A season, bag limit or boundary looks wrong

Season dates and land records in Hunt Sidekick come from BC's published regulations and government data, and they can be out of date or wrong. The BC Hunting and Trapping Regulations Synopsis and in-season changes are the law, not the app. Tell us what you found and where, and we'll fix it.

Moving to a new phone

Sign in on the new phone with the same email or Google account. Your waypoints, tracks, saved routes and settings come down by themselves. Offline map areas aren't copied, so save them again on the new phone.

Deleting my account

In the app: More, Your account, Delete account. Without the app: huntsidekick.com/delete-account. Either way, your account and everything saved to it are deleted.

Contact

Email hello@huntsidekick.com. Please include which phone you use and the app version (More, About Hunt Sidekick).